Even though we highly prioritize the “future-proof” aspect of our work, we leave our clients with robust, structured documentation as the project concludes. So if the project ever needs further tweaking or building upon, whoever is doing it—even if it’s not us—will have an easy time doing so.
Also, after we’re done, our clients’ development teams tend to have a solid understanding of what we did, why we did it, and how. (One of the virtues of working transparently.)
We do offer ongoing hosting support and maintenance services. But if, post-wrap up, you need any small tweaks, have post-project questions or the like - we don’t nickel-and-dime. We want to leave clients glowing about their software, never half-satisfied.
The truth is that most of our customers stick around with us for years. We become a makeshift extension of their company, working alongside them on whatever helps them reach their goals.