What We Do

what we do

we handle the hardest parts of building beautifully functional software.

Today’s users expect it all. They’ve become accustomed to software experiences that they can access anytime, anywhere, with full and seamless integrations across their tools and apps, with data-rich information that is to-the-minute fresh. Oh, and it’s all got to be 24/7 reliable and easy to use.

It’s a big ask. But at Lineate, we know exactly how to answer it.

what we do

here's how...

In a single breath: we combine world-class engineering talent with nuanced business acumen, to envision and execute your most complex data-centric challenges.

Lineate’s Software-Designed Advantage™ bridges the gaps between your business needs and great software that truly differentiates. It’s based on three things:

Lockstep™:
Where we expose and immerse ourselves in your business logic as early as possible so we can experiment and iterate together to craft a solution that dovetails with your business goals.

The Lineate Code™:

We employ world-class engineering talent and give them permission to fail, experiment and iterate. We foster a set of soft skills, business acumen, accountability and commitment to the latest platforms, frameworks and languages without an obsession for any.

Quick & Clean™ Method:
We design future-proof systems so that work doesn't have to be redone as markets evolve. We avoid "build it quick and dirty" approaches to avoid inevitable future problems.

translate product vision in technical terms: Product vision is critical, but software can't be built until the vision is expressed in engineering terms. A few sessions with product owners and technical leadership will set us up to capture all the architecture and usability requirements we need to execute against.
select the ideal tech stack: We select tools based on their ability to address the issue at hand, and though we love shiny new toys, and we have a technical vision for the future of development, we believe in preserving what works, and iteratively moving toward the ideal end state.
plan for data orchestration: Orchestrating data correctly is crucial for hard problems, and we use technologies like data lakes, nosql databases for huge operational workloads, preaggregation for analytical workloads, and technologies like Spark and kafka for real-time event processing.
identify lean innovation features: Lean innovation actually means something. Delivering early and often, following a path of feature MVPs and iterative improvements is the only way we work. Identifying these MVPs upfront gets value in the hands of users, and sets up a virtuous cycle of learning.
relentless transparency on challenges: 9 times out of 10 engineering leadership has already some kind of issue and that's why they call us. Digging into the details often uncovers new challenges and we are transparent about our discoveries and our plans to tackle each to get implementation right.
detail out roadmaps + project plans: We roadmap and plan from an agile standpoint, meaning we design the roadmap - and our sprints - to deliver early and often. Feature flags and rollback plans are always included.

how we do it

awesome software projects don't succeed by accident.

We get right down to work, from our very first conversation. Within a week, we prepare a Project Brief detailing the problem statement, success criteria, and a solution summary. We don't spend a lot of time discussing how great we are – the proof is in the pudding, as they say.

Shortly thereafter we produce a roadmap, project plan, and assign a qualified team, most often including a Technical advisor, Solution and software architects, Engineers, QA, and DevOps. This depends on the team you've already got and how we can best complement one another.

The team will build some cultural touch-points with you and your team and then get down to Sprint planning, and moving to Release 1 following best agile practices. We take a data-driven approach to productivity and fine-tune the team to achieve consistently great outcomes.

data driven metrics: We expose the metrics we evaluate ourselves by with our customers. These include both development metrics that measure engineering productivity and quality (velocity, bug leakage rate) and tailored business metrics that show the impact on your bottom line.
code reviews and supervision: The dev lead will conduct regular code reviews from the team and ensure all work is consistent with Lineate’s technical vision. Our devops lead will ensure that everything that is being built is monitored, measured, and available to be deployed at the click of a button.
team leadership: Solution Architects will lead during discovery phases and will continue in a more limited role during implementation. Day-to-day technical leadership is taken over by the Dev Lead, supported by a blended team of programmers, QA engineers, scrum masters, devops specialists, and other specialists as needed.
24/7 production support: Once functionality is live and in use by customers, Lineate’s 24x7 support team will ensure that the application is available, performing as expected, and has disaster recovery plans in place. Our support team is rigorous and holds itself to the highest standards, a group of dedicated problem-solvers in their own right.
communications: We believe agile ceremonies build strong engineering culture, keep teams on the same page, and keeps the decisions closest to those who need to make them and are impacted by them. The dev lead will regularly communicate with stakeholders to ensure the technical roadmap is aligned with business needs.
practice principals: Our team of in-house experts are leading the way on best practices within their technical domains, investigating what's new, what's coming and defining the practice for all our teams to follow. They often join project teams to establish new norms, train-in-action, and 'practice what they preach'.